Crafted from metal, with American passion.

Our production process is carefully managed to ensure the highest quality standards for every product. If you receive a damaged or defective item, please contact us immediately. We are committed to providing excellent after-sales support and will promptly assist you with any concerns.

We offer free shipping on all orders delivered to the USA, Canada, Europe, and Australia via FedEx. For shipments outside these regions, please contact us to confirm the shipping cost before placing your order.
Once your order is confirmed, we will send the tracking codes immediately. Delivery times range from 2 to 8 days. Additionally, we offer significant per-unit discounts for orders with longer production timelines.

We have no minimum order quantity—you can order as little as one piece. However, please note that an additional fee applies for creating a new mold. Additionally, larger order volumes reduce the unit price, providing better value.

Absolutely! We specialize in turning your ideas into reality. Whether you have a detailed design, a rough sketch, or just a concept, our professional designers will collaborate with you to create illustrations that match your vision.
We ensure your complete satisfaction with the final design before moving to production. Once approved, we'll begin crafting your custom product with precision and care.

A 2D design features a flat surface with raised metal lines that define the design. These lines have flat tops, giving the product a sleek and simple appearance.
In contrast, a 3D design includes an embossed surface with rounded and sculpted elements, creating a more dynamic and dimensional effect. Due to the added complexity and craftsmanship, 3D designs typically cost more than 2D designs.

UV printing is an advanced digital printing technique that uses ultraviolet light to instantly cure ink on metal surfaces. This process produces photorealistic designs with vibrant colors and sharp details.
Due to its fast production speed and high-quality results, UV printing is a popular choice among customers for adding intricate details to their products.

Double coating is a plating technique that combines two different metal finishes on a single product. The most popular two-tone option is gold and silver plating, which creates a striking visual contrast.
However, this special finish incurs an additional cost due to the extra processing involved.

No need to worry about oxidation! Our products are primarily made from coated zinc alloy, ensuring excellent durability and resistance to corrosion. For added protection, you can apply a protective film to enhance water resistance and scratch protection.
Additionally, proper storage techniques and environmental factors play a key role in preserving your product’s quality. Selecting the right packaging not only protects your product but also enhances its presentation.

Our fastest production time is typically 7 days, with shipping taking an additional 2–5 days. For customers who are not in a rush, we offer discounts for extended production times: 15, 20, and 30 business days come with discounts of 10%, 20%, and 30%, respectively.

Unfortunately, we do not provide physical samples before mass production. However, we offer detailed digital previews, including high-quality images and videos, to ensure your design meets your expectations.
Once you approve the layout, we will proceed with production.

Yes, we do charge a mold-making fee. However, we store your mold for up to 2 years, allowing you to reorder without additional mold fees as long as your design remains unchanged.
This is our way of appreciating our loyal customers and making repeat orders more convenient for you.

Yes! We can create custom tapes tailored to your needs. Simply send us your design or logo, along with the desired dimensions and color, and we will incorporate them into your order.

Absolutely! We offer high-quality UV printing with a glossy finish, perfect for showcasing your favorite photos. To ensure sharp and precise printing, we strongly recommend using clear, high-resolution images of at least 350 dpi.
We accept the following file formats: .jpg, .pdf, .tiff, .png, .psd, and .bmp.

Absolutely! We understand that personalization is important, which is why we offer this customization service.
At GSJJ, we typically use laser engraving for this purpose, which incurs an additional fee. If you prefer to add names or numbers using a metal mold, additional molds will be required. In this case, you’ll need to place a separate order, known as an "AB ORDER." These orders will be produced and shipped simultaneously with your main order.

You can use up to five colors free of charge. For each additional color beyond that, an extra fee will apply.

Yes, absolutely! We can design custom-made products to match your specific requirements. While popular shapes include circles and shields, you are not limited to these options.
If you’re unsure about the best shape for your product, we can guide you through the custom design process to help bring your vision to life.

The thickness of custom enamel products typically ranges from 3–5 mm (approximately 0.12–0.20 inches), while medals with UV printing are 2–3 mm thick (approximately 0.08–0.12 inches).
The standard thickness is included at no extra cost. However, you can customize the thickness to suit your specific needs, with a small additional fee for thicker products.

Yes, absolutely! We provide a free illustration and product confirmation within 24 hours. Our talented design team will work diligently to bring your idea to life, creating a stunning piece of artwork.
You can review and request unlimited edits until you are completely satisfied. For specialized product designs, such as 3D models, we also offer detailed 3D renderings to ensure precision.
Give it a try— we’re ready to bring your vision to life!